Client Director Dip CII
Having been in the industry for over 20 years, specialising in Motor Trade, fleet, and liability insurance, I have dealt with the enormous variety of risks that clients can face. I appreciate how the insurance process can be an anxious one and so strive to develop long-term, trusting relationships with my clients. My previous experience has included both new business and servicing existing clients, which has given me an appreciation for the distinct aspects of customer service. I aim to always be available and give my clients peace of mind so they can get on with running their business. Being an intermediary appeals to me and I enjoy the challenge of bringing together clients with the right insurer and product. I find it incredibly rewarding to listen to clients’ needs, give the best advice possible, and find the perfect policy for them.
At Konsileo, the collaboration opportunities are excellent and create a communal pool of knowledge and experience to draw from. The systems also streamline the customer experience, meaning we get to spend time on the more important aspects of broking as opposed to admin.
Outside of work, you can usually find me watching films, playing 5-a-side, and walking in the mountains when I get the chance.