Dalian Macmillan

After joining the industry nearly 10 years ago, I haven’t looked back. I am able to help people protect what matters most to them, which is highly rewarding. The combination of problem solving, relationship building, and making a difference is what has made me stay. My highest priority is guiding my clients towards the right insurance solution and making sure it is genuinely tailored to their needs. I take pride in being approachable and staying attentive throughout the whole process. Taking the time to listen to clients to understand their business enables me to provide the best risk management advice possible. This, in addition to breaking down jargon and ensuring a smooth process, makes clients feel supported, protected, and confident in the decisions they make. My previous roles gave me a strong foundation and practical experience in my specialisms, and I am keen to continue expanding my knowledge. I also learned important ethical lessons which helped me understand the kind of broker I want to be and the standards I want to uphold.  

 Freedom and Trust

At Konsileo, I have the freedom to be the broker I always strived to be, without hierarchy limiting how I support my clients. I am trusted to make my own decisions, collaborate with colleagues, and take ownership of my work. 

 Sports and Family

When I’m not working, I enjoy playing and watching sports, especially football. I also love spending time outdoors with my family, whether we’re going for walks or just relaxing outside together.