Client Director Cert CII
My main passion is creating relationships with clients, getting to know them and their business, and being a trusted risk advisor to their business. I have been part of the insurance industry for around 30 years, moving from personal lines into commercial. The experience gained has given me appreciation for the processes and relationships involved in the insurance journey, providing insight that aids my handling of business. For over 15 years, I have specialised in gym and fitness insurance, covering everything from local gyms to world-wide programmes. My previous experience has taught me the importance of market knowledge and how to service large, complex businesses and their corresponding risks. I have great organisational skills which allow me to service clients effectively, efficiently, and personably.
Konsileo encourages collaboration which open up a space for adult-to-adult conversations and the development for respectful relationships. I enjoy being self-managed, as this gives me the freedom to run my book and provide excellent customer service without the pressures of top management.
Outside of work, I enjoy reading and watching sci-fi horror, learning about psychology, and travelling. I have two children and a dog, so beach walks and outdoor activity also feature heavily.