Heather Coupland

Client Director

After spending 20 years in insurance I am an expert at identifying and analysing potential risks, and offering the best solutions in order to mitigate them. I strive to be the business-trusted advisor for your company and build strong and long-lasting relationships with all my clients. My current clients come from a range of different industries and specialisms and so as a result I am knowledgeable in multiple, diverse sectors. My passions lie with helping companies to protect and grow their business through bespoke risk management for their bespoke challenges. My previous experience has ranged from working with farms to multi-billion international companies, meaning no task is too big or too small for me to handle.

Konsileo brought my creativity back, as I am able to service clients the way that I want to and without limitations of a management system. And although we are self-managed, we’ve got a fantastic support system through mentoring. My knowledge is continually expanding through the sharing of expertise of other brokers.

Outside of work, I go swimming every morning, enjoy socialising as well as reading. When it’s sunny, you definitely won’t catch me inside!