Cert CII Client Director
As a Client Director, my main responsibility is making sure clients and their business have the correct insurance and their risks and exposures are covered. I pride myself on my reliability and professionalism, always guaranteeing I follow through on my promises. It is vital for me to understand my clients needs and their perspective throughout the entire process. This is my second role in insurance and have previously specialised in construction, manufacturing, engineering, and commercial fleets. Prior to insurance, my roles were customer service based which means everything I do is geared around the client experience. I understand my limitations and ensure that I communicate this completely and truly to avoid disappointment.
Konsileo felt too good to be true, until I joined and realised it really does do what it says on the tin! I have full autonomy and I am able to manage my own diary which gives me the ability to really focus on my clients and deliver a high standard of service that meets their needs.
When I’m not working, I really enjoy watching sports, playing golf and occasionally snooker, as well as socialising and finding a good restaurant!