Michelle Eames

Client Director

As a client director, my role revolves around providing top quality customer service to all my clients. I strive to guide and advise my clients through the insurance process, as well as efficiently responding to any concerns or changes needed. Having specialised in construction, engineering, and manufacturing for over ten years, I understand the intricacies of the trade itself, in addition to appreciating the specific risks associated with the diverse range of sectors within the industries. My previous roles have given me managerial experience, giving me important exposure to teaching people about how insurance works, which simultaneously gave me a deeper awareness of how the industry is constantly evolving and how to then respond to its evolution.

I joined Konsileo because it is such a warm and friendly company to work for. That, and the fact they trust you from day one to do your job, means I feel supported and appreciated in what I do. In addition, remote working and self-management allows me to keep on top of my work whilst also being there for my children. I am able to do what I’m interested in, and expand my knowledge in areas that I haven’t been able to do before.

Outside of work, you can usually find me in the gym, or enjoying some nice food and wine!