Michelle Markham

Client Director

Being an account handler means supporting my colleagues and assisting them in acquiring and retaining clients, as well as ensuring that those same clients are given the best service possible. I am incredibly organised and have learnt the invaluable skill of prioritising, allowing me to give each client the attention and time they deserve. I have specialised in commercial insurance for the past 5 years, gaining knowledge and experience quickly through taking on different clients and always asking for advice when needed. I particularly enjoy fleet and motor trade due to the complexities associated with them and problem-solving industry-specific risks is exciting. I am a people person by nature and so I enjoy getting to know clients and working closely with colleagues; spending time with people guarantees that I am constantly improving and tailoring the insurance process per client.

 

I have joined an office with a few other Konsileo brokers, which is perfect for me as I really enjoy working around people. The computer system saves time and removes repetitive tasks that were so common in my previous roles, creating space and energy that I am then able to put back into serving clients.

 

Outside of work, I enjoy socialising and being out and about with friends and family, including going on holidays in our touring caravan! I also watch sports such as golf and cricket, and love walking.