Shelley Madge

Shelley Madge

Client Director

My priority when dealing with clients is being open and honest in every interaction, enabling me to identify their needs and any potential gaps in their cover. I joined the industry over 20 years ago and worked my way up from office junior to executive. The experience gave me fantastic insight into all aspects of broking and how the different roles contribute to the overall process. Living in a rural area meant that I naturally started building a book within the agricultural sector and is something that I really enjoy; my previous experience has also provided me with the exposure and knowledge needed to deal with a multitude of sectors, so I am not exclusive to agriculture. I thrive off interacting with my clients and take pride in offering fantastic service, communicating efficiently, and managing expectations.  

 

Having come from a heavily managed background, the self-managed structure of Konsileo enables me to make decisions based on my own professional opinion. I feel respected and trusted to do what is right, allowing me to focus entirely on my clients and their businesses.  

 

 When I am not working, I enjoy watching the Exeter Chiefs and horse racing. I also spend a lot of time arranging village events for our Community Association.  

Blog posts I've written: