Newby Leisure Limited – Client Testimonial

Newby Leisure Limited Client Testimonial

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Newby Leisure Limited – Client Testimonial

Play equipment business Newby Leisure Limited, is based in Cleethorpes, but operates across the UK, and internationally, too. They’ve now been a Konsileo client for 18 months.

Newby Leisure Limited Business Development Executive, Ellie Bridge explains: “We’re based on the same industrial estate as Konsileo, so we knew Rick as one of our neighbours. When we were looking to renew our commercial combined insurance we gave him a ring for one of our quotes.”

Newby Leisure Limited is a playground design company, which designs, manufactures, delivers and installs equipment in places like schools and nurseries.

Newby Leisure Limited & Complex Requirements

Ellie explains: “We obviously need to have a higher public liability limit than normal because it’s children using our end products. Things are also complicated by the fact we work in Europe as well as the UK – so it wasn’t just a matter of shopping around for the best off-the-shelf deal.”

What Newby Leisure were really looking for expert to guide them through the process.

 “We prefer to speak in person than over the phone, and of course Rick just had to pop down the road,” continues Ellie. “He took a real interest in the business and wanted to get to know us properly before even beginning to look into the insurance options. We knew bits about what we needed from previous years, but Rick went through all the details and actually spotted some gaps where we needed extra cover.

Newby Leisure – Finding the right cover

“Ultimately unless you’ve got things exactly right, insurance isn’t worth the paper it’s written on. If you’re paying for it, you need to be absolutely certain it’s going to work if you need it to. With Konsileo we just felt 100% reassured that we were getting the right policies in place.”

Since being with Konsileo, Newby Leisure have also been happy with the ongoing support they’ve received. “If we need any help we just pick up the phone, and more often than not Rick is right there on the doorstep a little while later!” says Ellie. “We also deal with Kristina, who does all the paperwork and makes any adjustments we need as we go along, and she’s been fantastic too.

“They know everything about our business, as well as everything about our insurance. I’d definitely say to other businesses in our area to give the Konsileo team a ring. Rick is really friendly, genuinely cares about his clients, and isn’t afraid to fight your corner with insurers to get you the best possible terms.”

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