Jackilyn Jack – Operations and Compliance Lead

As Operations and Compliance Lead at Konsileo, I draw on extensive experience gained as a Client Director, bringing a deep understanding of our broker-led model, systems, and values. My focus is on driving operational excellence while fostering a strong culture of compliance that underpins sustainable growth and delivers exceptional client outcomes.

Insurance Compliance

As Compliance Lead, I combine a strong technical foundation with my Cert CII qualification to support colleagues at every stage of their careers, from new starters to experienced professionals. I am committed to simplifying complex compliance requirements, building confidence, and enhancing day-to-day operations. Known for my approachable and collaborative style, I enjoy solving problems—whether that involves resolving client complaints, improving risk register engagement, or refining account coverage. I am passionate about empowering others to perform at their best.

Food and Fitness

Outside of office hours, I’m usually looking after my family, going on walks, or cooking.